In this course, experienced mediator Jim Melamed shares his favorite techniques and strategies to help participants through the mediation process. This includes presentation of concepts associated with “Maximizing Mediation,” Framing, Question Forms, Rapport Development, Resource States, Strategic Approaches, De-positioning and Integrative Negotiation.
Recorded at the APFM Annual Conference, October 2018, San Diego.
See the full course at https://www.mediate.com/University
how cool! a class by someone called Melamed (teaching in another language)